The support of our members allows Southern Oregon PBS to provide quality programming to our community. Thank you for your support.

How do I join Southern Oregon PBS, and what are the membership options?
You can find out more about membership and membership levels on our Membership Page.
Membership benefits begin with a contribution of $45 or more. Higher membership levels offer additional benefits, including special events, tours and receptions.

What is an SOPBS Sustaining Membership?
The SOPBS Sustaining Membership is a better way to give! Sustaining Members give through an automatic ongoing monthly donation, so no more reminders or renewal mail! SOPBS Sustainers agree to make convenient ongoing monthly donations from a credit/debit card or checking account (EFT).

How do I make changes to my membership or correct errors in my account?
Contact our Membership Department. You can reach us by phone at 541-779-0808, ext. 241 or 229 weekdays from 9 am to 5 pm or by e-mail to membership [at] sopbs.org. Or reach our calling service 24 hours a day at 800-888-1847.

How much of my membership contribution is tax deductible?
Contributions to Southern Oregon PBS are tax deductible to the full extent of the law, less the fair market value of any thank-you gifts received. Your contribution confirmation letter, sent within a few weeks after your contribution, lets you know the exact amount and will serve as your tax receipt. Sustaining members receive their tax receipt letter at the end of January.

Why does SOPBS need to have membership campaigns?
Individual membership contributions from viewers comprise a substantial part of our budget and are essential for us to purchase the programs you watch and enjoy. While a significant portion of member donations come through mail solicitation and automatic renewals, on-air drives allow Southern Oregon PBS to attract the largest number of new and renewing members in the most efficient and effective way possible. Though new members are an essential part of our long-term financial health, the length of membership drives is kept to the minimum that will allow us to reach our goals. Our membership drive format is based on our own experiences, as well as the shared experiences of public broadcasters throughout the country.

Why hasn't my thank-you gift arrived, and how do I find out its status?
In order to ensure that the maximum amount of your contribution goes to support SOPBS, we don't maintain a surplus of thank-you gift inventory. As a nonprofit organization, we operate under financial constraints and priorities different from those of a retail business. Once a membership drive has ended, and we have a firm count of thank-you gifts requested, we place orders to fulfill those gift requests. As items arrive at SOPBS, they're mailed promptly to members. Generally, this process takes six to eight weeks from the end of a membership drive, though many items arrive sooner. If you are concerned about the status of your gift, please contact our Membership Department, by phone at 541-779-0808, ext. 241 or 229 weekdays from 9 am to 5 pm or by e-mail to membership [at] soptv.org.

Note: Concert or event ticket thank-you gifts will be mailed to you approximately one week before the event.

Thank-You Gift FAQ

When will I receive my thank-you gift?
On average, you will receive your thank-you gift 6 - 8 weeks after you fulfill your pledge. Some items may arrive sooner; however, it can take up to 12 weeks. We order thank-you gifts weekly throughout the year; however, national demand for an item may slow down our distributors and cause delays in our ability to mail your thank-you gift. If it has been longer than 8-12 weeks and you have not received your thank-you gift, contact membership@sopbs.org or call 541-200-2051 for the status of your thank-you gift.

Why are the thank-you gifts SOPBS offers during pledge drives so expensive? Why can’t I buy these items at a regular retail price?
As a public television station, Southern Oregon PBS relies on community support for a great deal of our funding. The videos, DVDs, CDs, books, or other items we offer during our on-air fundraising campaigns are intended as a “thank-you” gift for supporting the station with a donation, not as a retail transaction. To encourage viewers to become members of the station, we suggest various pledge levels and offer the individual items or packages as incentives to contribute at that level. These items allow us to give members something tangible for their donation in support of our programming.

What do I do if I receive the wrong gift or a damaged thank-you gift?
If you open your gift and discover that it is the wrong item or is damaged, just re-pack it and mark the package “Return to Sender.” Contact our membership department at membership@sopbs.org or call 541-200-2051 to receive a replacement.

What is SOPBS’s refund policy?
Due to the cost of the purchase of thank-you gifts and the cost of credit card transactions, Southern Oregon PBS has a no refund policy.

Why didn't my issue of SPOTLIGHT arrive this month?
Your SOPBS membership includes a subscription to the bi-monthly SPOTLIGHTpublication. Every mailing a small number of SPOTLIGHT guides do not arrive at their destinations. Some may have been sent to outdated addresses and not forwarded by the Post Office. If you are a member and have not received your issue at the first of every other month, please contact us (by phone at 541-779-0808, ext. 241 or 229 weekdays from 9 am to 5 pm or by e-mail to membership [at] soptv.org, and we will send you a replacement immediately. If you have not received your issues of SPOTLIGHT for several months in a row, your membership may have expired or been coded as to not receive the guide in error. We'll be glad to correct your account; please let us know.

View the SOPBS SPOTLIGHT online HERE.